FAQ’s & Security Tips to consider.
Making sure your security equipment & automated systems are operating 100%.
For more information and tips, contact Pottie your security equipment expert. Cell 083 778 2288
Below are some frequently asked questions and tips regarding your security equipment which includes;
* Automatic Gate motors & systems
* Automatic Garage door motors & systems.
* Sectional & Roll-up single or double Garage doors
* Security wall top Electric fence systems
* CCTV Systems
* Intercom systems

Gate motors and installations.
Aspects to consider, but not limit to:
- Gate motor batteries should be replaced every 12 to 18 months.
- Gate tracks needs to be level
- A steel sliding gate should be free running from the fully closed position, to the fully open position.
- The steel sliding gate should not be warped.
- There should be no obstructions in the gates path.
- Proper end stops needs to be fitted to prevent steel gates from derailing and falling over onto property and children.
- Steel sliding gates need to have their own steel pillars which is adequate in strength and size to support the steel sliding gates in a upright position.
- Steel sliding gates need to be level.
- Steel gate wheels need to be fitted correctly onto the steel sliding gate in order to get a balanced sliding gate system.
- Dirt, grime sand and stone should not be present on the gate track.
- No lubricate should ever be applied to gate wheels or gate motor pinion gears.
- Flash floods should be considered when fitting gate motors.
- Gate motors should be fitted in a upright position “level on all axis” and the gate motor should not lean over towards the steel sliding gate.
- The gate motor should be parallel with the steel sliding gates run path.
- When fitting steel gate rails by way of welding, then proper steel brackets needs to be welded into place between the steel gate rack and the steel sliding gate.
- Distances between the steel brackets should not exceed 500mm.
- A preferred distance between brackets is 350mm.
- On gate motor start up positions “normally fully closed and fully open”, a added steel bracket should be welded into place over the gate motor pinion gear.
- The spacing between the steel rack and gate motor pinion gear should be as factory specifications which is around at least 2mm
- The steel rack should never force down onto the gate motor pinion gear.
- When fitting razz rack, it is paramount that the steel sliding gate is not warped.
- Razz rack should be secured properly by means of rivets, tek screws, bolts and nuts and welding.
- It is paramount that the razz rack, which has “plastic teeth” cover the whole gate motor pinion gear in order to expand the razz rack life expectancy.
- All welding on a gate motor should be done by a qualified welder, bird droppings for welding is not acceptable.
- The steel base plate of a gate motor should be welded down properly and “spot welding” is not a acceptable practice.
- The correct welding rods should be used when welding on mild steel.
- Afrox 6013 is a good quality welding rod to use.
- All welded areas and steel rack should at least be painted red oxide primer paint to prevent rust from forming.
- All electrical wires should be placed in a conduit pipe to prevent damage from garden implements.
- The running of communication cables along with electrical supply cables in the same conduit pipe is not advised as interference could be present on communication systems.
- No electrical cable should be joined under ground.
- If a electrical cable needs to be joined under ground, then a proper “epoxy joint” should be used.
- Swing gate hinges should be lubricated quarterly with a grease type lubrication as well as free operation of the steel swing gates.
- Q20 is not advised as it is a thin oil which will just run off the applied area.
- Swing gate steel poles should be strong enough to carry the weight of the steel swing gates.
- Adequate hinges to be present on steel swing gates.
- Swing gates should not be warped and no obstruction should be present when operating such swing gates.
- Steel hinges should be properly welded by a qualified welder in order to prevent hinges from tearing off due to bad welding.
- End stops should be fitted to prevent swing gates from slamming into walls and to secure swing gates in place.
- No steel sliding gate, may be held upright with a steel bracket which has been secured from a brick wall.
Alarm systems
- Alarm systems do not require a yearly service as such.
- Passives can be wiped clean with a cloth
- Alarm system batteries needs to be replaced at least every 12 months.
- Alarm systems needs to be tested regularly to ensure correct operation through to a armed response company.
- All alarm wires joints and resistors should be soldered to ensure proper connection.

Garage Doors & Motors
- Garage doors needs to be checked for proper operation at least 6 months to 12 months apart.
- Garage doors need to be free running without any obstructions present.
- Garage door springs, needs to be adjusted in order to provide for a balanced system.
- No oil should be placed in the guide tracks as it assists in forming a grinding paste.
- Garage door motors should be inspected on a 12 month basis to ensure long levity.
- Garage door motor back up batteries should be replaced on a 18 month cycle.
- the gearbox system of a garage door motor should be checked and lubricant should be added where needed to assist in smooth operation.
CCTV Systems
- CCTV Systems can be serviced on a 12 month basis.
- The service should include the cleaning of all camera lenses and teh checking of proper fitment of the camera.
- Camera connections could be checked and cleaned to ensure proper operation and to prevent the loss of a image from a camera.
- All camera connections should be completed with teh correct tooling and sealed to prevent corrosion from forming on the wire joints.
- Monitors can be wiped clean with a damp cloth.
- Camera power supplies to be fitted in a well ventilated area.
- All power connections to be soldered and sealed.
- CCTV systems to be checked for proper operation when recordings are present.

Electric Fence Systems.
Electric fence problems to look out for:
- The electric fence wires section needs to be free of any over growth by tree branches, shrubs etc.
- Earth spike connections should be checked periodically for proper connections.
- Electric fence systems needs to be tetsed at least once a month on all areas of the electric fence.
- when trouble shooting a electric fence system, make sure to check that:
- all electric fence wires are still fitted/ seated in their respective bobbins
- all electric fence wires needs to be properly tight and sagging should not be present.
- warning signs are not twisted up with other electric fence wires.
- loop wires; end of wires are properly in position and not flipped over which might create a alarm condition.
- no tree branches or shrubs are causing a interference on the electric fence system.
- for more tips and tricks, do contact us.
Intercom Systems.
Intercom systems do not need to be servced, the reason for this is that they do not have any moving parts.
- The intercom system wire connections could be checked on a yearly/ 12 month basis.
- Where wire joints are present, they should be checked yearly for proper connection.
- all intercom wire joints whould be soldered and sealed to prevent corosion on wires.
- Intercom handsets can be wiped clean with a damp cloth to remove dirt marks.